Commissioner’s Data Privacy and Cookies Notice
This Privacy and Cookies Notice tells you what
to expect when the Welsh Language Commissioner (the Commissioner) collects,
uses, discloses, transfers and stores your personal information.
Welsh Language Commissioner, Market Chambers,
5-7 St Mary Street, Cardiff, CF10 1AT is the Data Controller of the data it
collects from you.
The Commissioner is committed to protecting the
personal information it receives. Whenever the Commissioner receives
information she is legally obliged to use your information in line with all
applicable laws concerning the protection of personal information, including
the General Data Protection Regulation 2016 (these laws are referred to
collectively in this notice as the "data protection laws").
Your Rights under Data Protection Law
You have various rights under Data Protection Law. These may include (as
the right to request access
to the personal data the Commissioner holds about you (see under the heading
"Accessing personal information" below for more details);
the right to correct
including requiring the Commissioner to correct incorrect personal data; the
right to restrict processing about you, or to object to processing your
personal data, the right to request deletion of your personal data where the
Commissioner no longer needs to keep it;
the right to transport data
including to obtain personal data in a format that can be read by a machine in
certain circumstances, such as where it is processed based on consent;
the right to oppose to
making automated decisions including profiling (if any) that has a legal or
significant effect on you as an individual; and
the right to withdraw your
consent to any processing to which you gave that consent in advance
When you contact the Commissioner, what information
will be collected?
Any information you provide the Commissioner with in any contact forms or
in any correspondence
Any information that will help the Commissioner to make reasonable
adjustments for you.
Special categories of personal data
Sometimes the Commissioner will ask you for
additional personal information, and sometimes for special categories of
personal data – this is data about your race or ethnic origin, political
opinion, religious or philosophical beliefs, membership of a trade union,
genetic and biometric data, data about your health, or sexual orientation. If
the Commissioner collects special categories of personal data from you, she
will only use it for the purposes of providing you with any advice or
assistance and in accordance with her statutory functions.
How will the
Commissioner use your details
Your details will be used for many purposes, including:
To deal with the enquiry / complaint / concern /
reason for contacting the Commissioner;
Visitors to the Commissioner’s website (see the Cookies
To exercise the Commissioner’s statutory functions;
To meet contractual
requirements between you and the Commissioner;
To comply with any
legislation the Commissioner is subject to.
This privacy notice does not provide exhaustive
details of all aspects of the Commissioner’s collection and use of personal
information. If you have any queries or concerns about the Commissioner’s use
of your personal information or this notice, please contact the Commissioner.
The legal basis for which
the Commissioner will process your information is to allow the Commissioner to
exercise her statutory powers in accordance with the Welsh Language (Wales)
consent can also be a legal reason for processing your personal data. This
means your specific, informed and unambiguous consent given freely and can be
collected by you, for example, when you agree to receive marketing
correspondence from the Commissioner or when you agree to take part in surveys
or market research (such as which apply). You have a right under Data
Protection Law to withdraw your consent at any given time.
Monitoring user activity
We monitor user activity to enhance content provided on this site. This website
uses Google Analytics, a web analytics service provided by Google Inc.
user activity on websites. The information generated about your use of the
website by the cookie (including your IP address) will be transmitted to and stored
on Google servers.
use this information to produce user activity reports for this website to the
website’s operator. Google may also transfer this information to third parties
where required to do so by law, or where such third parties process the
information on Google's behalf.
not associate your IP address with any other data previously held. You may
browser, please note that if cookies are disabled, you may not be able to use
the full functionality of this website. By using this website, you consent to
the processing of data about you by Google in the manner and for the purposes
set out above.
Cookies are small text files sent to your computer or mobile device by the
websites that you visit. They help make websites work better and provide
information to the owners of the site. For instance, this site uses Google
Analytics cookies to track users’ behaviour whilst on the site. By
understanding how people use our site, we can improve the navigation and
content to better meet people’s needs. The information collected by the Welsh
Language Commissioner includes IP address, pages visited, browser and operating
system. The data will not be used to identify any user personally. The cookies
we use on our site are:
These cookies are used to
find out how visitors use our site. We use the information to help us improve
the site. The cookies collect information in an anonymous form, including the
number of visitors to the site, whether they have visited before and the pages they visit.
allow some control of cookies through browser settings. To find out more about
cookies and how to manage them, visit www.allaboutcookies.org.
Making data anonymous
Commissioner can convert your personal data into statistical or co-collected
data in such a way as to ensure that you are not identified or can be
identified from that data. The Commissioner can use this data gathered to
conduct market research and analysis, including in order to produce research
and statistical reports. The Commissioner can share data that has been collated
in several ways, including for the same reasons as it can share personal data
Sharing Information with Third Parties
The Commissioner will not share your information
with any third party unless she is legally required or permitted to do so.
the Commissioner needs to share your information with a third party to be able
to carry out further investigatory work to a complaint or concern or in order
to exercise her statutory functions, she will tell you who that third party is
and why she needs to share the information.
How long will the
Commissioner keep your information
The Commissioner will keep your personal
information in accordance with her Retention and Disposal Policy.
The Commissioner will hold information about her
suppliers the financial management systems, for the purpose of managing her
relationship with them, such as placing orders and arranging for payment to be
made. The information may also be used for internal reporting purposes.
The information you provide as part of the application
process will be treated in confidence and will be shared only with Human
Resources and members of the selection panel for the purposes of the
recruitment process. If the Commissioner wants to disclose information about
you to third parties, for example where a third party candidate management
specialist is involved in the selection process or she wants to take up a
reference - she will not do so without informing you beforehand unless the
disclosure is required by law.
You will also be asked to
provide equal opportunities information. This is not mandatory information – if
you don’t provide it, it will not affect your application. This information
will not be made available to any staff outside of our recruitment team,
including hiring managers, in a way which can identify you. Any information you
do provide, will be used only to produce and monitor equal opportunities
The Commissioner will hold personal information about
candidates for a maximum period of 2 months after the recruitment process has
been completed, and it will then be destroyed or deleted
Current and former officers
Officers should refer to the officers privacy notice.
Following the end of your employment with the Commissioner, she will retain
your information in accordance with the requirements of her Retention and
Disposal Policy and then delete it.
Transfers to countries outside of the EEU
Your information will not be transferred outside
of the European Economic Area.
Following a link to
The Commissioner’s website
Commissioner’s website, users should therefore be aware of this when moving to
another website - the Commissioner does not have any control over that other
website. Therefore, the Commissioner cannot be responsible for the security and
privacy of any information which you provide when you are visiting other sites
and such sites are not managed by this privacy statement, you should read the
privacy statement of any website that collects personal information.
Freedom of Information
The Commissioner is a public
authority for the purpose of the Freedom of Information Act 2000 (FOIA).
Information obtained by the Commissioner in the exercise of her functions will
be exempt from disclosure under FOIA. However, you should be aware other information
may have to be disclosed if it is requested under FOIA.
Before you contact the
Commissioner you should appreciate that the Commissioner is required by section
22 of the Welsh Language (Wales) Measure 2011 to treat as confidential any
information obtained in connection with her functions. Any such information you
supply will not be shared with anyone else unless this is authorised by section
22. You should however appreciate that in exceptional circumstances it may be
necessary for the Commissioner to disclose this information to others although
if this is necessary for any purpose you would usually be told about this
Section 22 does not in any way
affect the Commissioner’s duties under Data Protection Law nor the law of
confidentiality. For more information on section 22, please contact the
The Commissioner may need to
contact other organizations, including IT contractors, in order to answer
queries or to deal with questions regarding the functionality of this website.
However, the Commissioner will not pass on any of the user’s personal
information when dealing with an enquiry, unless the Commissioner has a legal
basis to do so.
Accessing your personal
Protection Law gives you the right to access information held or to obtain
copies of it. You can exercise your right to access in accordance with Data
Protection laws and this means that you must submit your application to the
Commissioner in writing.
see the Commissioner’s Data Protection Law Policy for further details.
Without prejudice to any other administrative or
judicial remedies you may have, you have the right to complain to the
Information Commissioner if you consider that the Commissioner has breached the
data protection laws whilst processing your personal data.
Changes to this privacy
in any way, the Commissioner will place an updated version on this page.
Regularly reviewing this page ensures that users are always aware of what
information the Commissioner collects, and under what circumstances, if any,
the Commissioner will share it with other parties.
Data Protection Officer, Welsh Language Commissioner
0345 603 3221
Updated: 24 May 2018
Conditions of the Commissioner’s Website
Commissioner's website is maintained so that users may use it and view it. The
access and use of the Commissioner's website means that the user accepts these
terms and conditions. They take effect from the date the user is using the site
for the first time.
agrees to use this site only for lawful purposes, and in a manner which does
not infringe the rights of third parties, or restrict or prevent third parties
from using and enjoying this website. Such restriction or inhibition includes,
without limitation, conduct which is unlawful, or which may harass or cause
distress or inconvenience to any person, and the transmission of obscene or
offensive content or disruption of normal flow of dialogue within this site.
prohibited from posting or transmitting any unlawful, defamatory, obscene,
offensive or scandalous material, or any material that constitutes or
encourages conduct that would be considered a criminal offense, likely to give
rise to civil liability, or, otherwise violates any law.
Commissioner will fully cooperate with any law enforcement authorities or court
order requesting or directing the Commissioner to disclose the identity of
anyone posting any such information or materials on the website Commissioner.
property and © Welsh Language Commissioner copyright 2018
wishing to copy or use the Commissioner’s logo must get prior approval from the
copyright owner. Requests for permission to use the logo should be directed to
the Commissioner. The relevant information is at the bottom of the page.
featured on this website is subject to Commissioner copyright protection unless
otherwise indicated. The Commissioner copyright protected material may be
reproduced free of charge in any format or medium provided it is reproduced
accurately and not used in a misleading context.
Where any of
the Commissioner copyright items on this website are being republished or
copied to others, the source of the material must be identified and the
copyright status acknowledged.
permission to reproduce Commissioner protected material does not extend to any
material on this website that is identified as being the copyright of a third
party. Authorisation to reproduce such material must be obtained from the
copyright holders concerned.
wishing to link directly to pages on the Commissioner's website should contact
the Commissioner by following the 'Contact' link at the bottom of the page.
Commissioner does not object to users linking directly to the information that
is hosted on the website. The Commissioner does not permit the pages on the
Commissioner’s website to be loaded into frames on the user’s websites; pages
on the Commissioner’s website must load into the user’s entire window.
Commissioner’s website and material relating to information, products and
services (or to third party information, products and services), is provided
'as is', without any representation or endorsement made and without warranty of
any kind whether express or implied, including but not limited to the implied
warranties of satisfactory quality, fitness for a particular purpose,
non-infringement of rights, compatibility, security and accuracy.
Commissioner does not warrant that the functions contained in the material
contained in this website will be uninterrupted or error free, or that defects
will be corrected, or that this website or the server that makes it available
are free of viruses or represent the full functionality, accuracy, or the
reliability of the materials.
In no event
will the Commissioner be liable for any loss or damage including, without
limitation, indirect or consequential loss or damage, or any loss or damages
whatsoever arising from use or loss of use of, data or profits arising out of
or in connection with the use of the Commissioner website.
and conditions shall be governed by and construed in accordance with the laws
of Wales and England, as they apply in Wales. Any dispute arising under these
terms and conditions shall be subject to the exclusive jurisdiction of the
courts of England and Wales.
contained in the Commissioner’s website will lead to other websites which are
not under the Commissioner’s control. The Commissioner is not responsible for
the content of any linked site.
linking should not be taken as an endorsement of any kind and the Commissioner
accepts no liability in respect of the content. The Commissioner cannot
guarantee that these links will work all of the time and has no control over
the availability of the linked pages.
Commissioner will make every effort to check and test material at all stages of
production. It is always wise for users to run an anti-virus program on all
material downloaded from the Internet.
Commissioner cannot accept any responsibility for any loss, disruption or
damage to the user’s data or computer system which may occur whilst using
material derived from this website.
the terms and conditions
Commissioner may at any time revise and change these terms and conditions
without notice. It is the user’s responsibility to check these terms and
conditions regularly in case of any changes. Continued use of the
Commissioner's website after a change has been made constitutes acceptance of