Skip Ribbon Commands
Skip to main content


Commissioner’s Data Privacy and Cookies Notice
This Privacy and Cookies Notice tells you what to expect when the Welsh Language Commissioner (the Commissioner) collects, uses, discloses, transfers and stores your personal information.
Welsh Language Commissioner, Market Chambers, 5-7 St Mary Street, Cardiff, CF10 1AT is the Data Controller of the data it collects from you.
The Commissioner is committed to protecting the personal information it receives. Whenever the Commissioner receives information she is legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the General Data Protection Regulation 2016 (these laws are referred to collectively in this notice as the "data protection laws").
Your Rights under Data Protection Law
You have various rights under Data Protection Law. These may include (as applicable):
·        the right to request access to the personal data the Commissioner holds about you (see under the heading "Accessing personal information" below for more details);
·        the right to correct including requiring the Commissioner to correct incorrect personal data; the right to restrict processing about you, or to object to processing your personal data, the right to request deletion of your personal data where the Commissioner no longer needs to keep it;
·        the right to transport data including to obtain personal data in a format that can be read by a machine in certain circumstances, such as where it is processed based on consent;
·        the right to oppose to making automated decisions including profiling (if any) that has a legal or significant effect on you as an individual; and
·        the right to withdraw your consent to any processing to which you gave that consent in advance
When you contact the Commissioner, what information will be collected?
Full name
E-mail address
Any information you provide the Commissioner with in any contact forms or in any correspondence
Any information that will help the Commissioner to make reasonable adjustments for you.

Special categories of personal data

Sometimes the Commissioner will ask you for additional personal information, and sometimes for special categories of personal data – this is data about your race or ethnic origin, political opinion, religious or philosophical beliefs, membership of a trade union, genetic and biometric data, data about your health, or sexual orientation. If the Commissioner collects special categories of personal data from you, she will only use it for the purposes of providing you with any advice or assistance and in accordance with her statutory functions.
How will the Commissioner use your details
Your details will be used for many purposes, including:
·        To deal with the enquiry / complaint / concern / reason for contacting the Commissioner;
·        Visitors to the Commissioner’s website (see the Cookies page);
·        To exercise the Commissioner’s statutory functions;
·        To meet contractual requirements between you and the Commissioner;
·        To comply with any legislation the Commissioner is subject to.
This privacy notice does not provide exhaustive details of all aspects of the Commissioner’s collection and use of personal information. If you have any queries or concerns about the Commissioner’s use of your personal information or this notice, please contact the Commissioner.
The legal basis for which the Commissioner will process your information is to allow the Commissioner to exercise her statutory powers in accordance with the Welsh Language (Wales) Measure 2011.
Your consent can also be a legal reason for processing your personal data. This means your specific, informed and unambiguous consent given freely and can be collected by you, for example, when you agree to receive marketing correspondence from the Commissioner or when you agree to take part in surveys or market research (such as which apply). You have a right under Data Protection Law to withdraw your consent at any given time.
(i) Monitoring user activity
We monitor user activity to enhance content provided on this site. This website uses Google Analytics, a web analytics service provided by Google Inc. ('Google'). Google Analytics uses 'cookies' and JavaScript code to help analyse user activity on websites. The information generated about your use of the website by the cookie (including your IP address) will be transmitted to and stored on Google servers.
Google will use this information to produce user activity reports for this website to the website’s operator. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Google will not associate your IP address with any other data previously held. You may refuse the use of cookies by selecting the appropriate settings on your browser, please note that if cookies are disabled, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Read Google's Privacy Policy and Google's Terms of Service for detailed information.
(ii) Cookies
Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to the owners of the site. For instance, this site uses Google Analytics cookies to track users’ behaviour whilst on the site. By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by the Welsh Language Commissioner includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally. The cookies we use on our site are:
These cookies are used to find out how visitors use our site. We use the information to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, whether they have visited before and the pages they visit.
Web browsers allow some control of cookies through browser settings. To find out more about cookies and how to manage them, visit
Making data anonymous 
The Commissioner can convert your personal data into statistical or co-collected data in such a way as to ensure that you are not identified or can be identified from that data. The Commissioner can use this data gathered to conduct market research and analysis, including in order to produce research and statistical reports. The Commissioner can share data that has been collated in several ways, including for the same reasons as it can share personal data

Sharing Information with Third Parties

The Commissioner will not share your information with any third party unless she is legally required or permitted to do so.
If the Commissioner needs to share your information with a third party to be able to carry out further investigatory work to a complaint or concern or in order to exercise her statutory functions, she will tell you who that third party is and why she needs to share the information.
How long will the Commissioner keep your information
The Commissioner will keep your personal information in accordance with her Retention and Disposal Policy.


The Commissioner will hold information about her suppliers the financial management systems, for the purpose of managing her relationship with them, such as placing orders and arranging for payment to be made. The information may also be used for internal reporting purposes.   

Job applicants

The information you provide as part of the application process will be treated in confidence and will be shared only with Human Resources and members of the selection panel for the purposes of the recruitment process. If the Commissioner wants to disclose information about you to third parties, for example where a third party candidate management specialist is involved in the selection process or she wants to take up a reference - she will not do so without informing you beforehand unless the disclosure is required by law.
You will also be asked to provide equal opportunities information. This is not mandatory information – if you don’t provide it, it will not affect your application. This information will not be made available to any staff outside of our recruitment team, including hiring managers, in a way which can identify you. Any information you do provide, will be used only to produce and monitor equal opportunities statistics.
The Commissioner will hold personal information about candidates for a maximum period of 2 months after the recruitment process has been completed, and it will then be destroyed or deleted

Current and former officers

Officers should refer to the officers privacy notice. Following the end of your employment with the Commissioner, she will retain your information in accordance with the requirements of her Retention and Disposal Policy and then delete it.

Transfers to countries outside of the EEU

Your information will not be transferred outside of the European Economic Area.
Following a link to another website
The Commissioner’s website contains links to other websites. This privacy policy only applies to the Commissioner’s website, users should therefore be aware of this when moving to another website - the Commissioner does not have any control over that other website. Therefore, the Commissioner cannot be responsible for the security and privacy of any information which you provide when you are visiting other sites and such sites are not managed by this privacy statement, you should read the privacy statement of any website that collects personal information.
Freedom of Information Act 2000
The Commissioner is a public authority for the purpose of the Freedom of Information Act 2000 (FOIA). Information obtained by the Commissioner in the exercise of her functions will be exempt from disclosure under FOIA. However, you should be aware other information may have to be disclosed if it is requested under FOIA.
Before you contact the Commissioner you should appreciate that the Commissioner is required by section 22 of the Welsh Language (Wales) Measure 2011 to treat as confidential any information obtained in connection with her functions. Any such information you supply will not be shared with anyone else unless this is authorised by section 22. You should however appreciate that in exceptional circumstances it may be necessary for the Commissioner to disclose this information to others although if this is necessary for any purpose you would usually be told about this first. 
Section 22 does not in any way affect the Commissioner’s duties under Data Protection Law nor the law of confidentiality. For more information on section 22, please contact the Commissioner.
The Commissioner may need to contact other organizations, including IT contractors, in order to answer queries or to deal with questions regarding the functionality of this website. However, the Commissioner will not pass on any of the user’s personal information when dealing with an enquiry, unless the Commissioner has a legal basis to do so.
Accessing your personal information
Data Protection Law gives you the right to access information held or to obtain copies of it. You can exercise your right to access in accordance with Data Protection laws and this means that you must submit your application to the Commissioner in writing.
Please see the Commissioner’s Data Protection Law Policy for further details.

Without prejudice to any other administrative or judicial remedies you may have, you have the right to complain to the Information Commissioner if you consider that the Commissioner has breached the data protection laws whilst processing your personal data.
Changes to this privacy policy
If this privacy policy changes in any way, the Commissioner will place an updated version on this page. Regularly reviewing this page ensures that users are always aware of what information the Commissioner collects, and under what circumstances, if any, the Commissioner will share it with other parties.
Data Protection Officer, Welsh Language Commissioner
0345 603 3221
Updated: 24 May 2018
Terms and Conditions of the Commissioner’s Website
Visitors to the website
The Commissioner's website is maintained so that users may use it and view it. The access and use of the Commissioner's website means that the user accepts these terms and conditions. They take effect from the date the user is using the site for the first time.
The user agrees to use this site only for lawful purposes, and in a manner which does not infringe the rights of third parties, or restrict or prevent third parties from using and enjoying this website. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.
Users are prohibited from posting or transmitting any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would be considered a criminal offense, likely to give rise to civil liability, or, otherwise violates any law.
The Commissioner will fully cooperate with any law enforcement authorities or court order requesting or directing the Commissioner to disclose the identity of anyone posting any such information or materials on the website Commissioner.
Intellectual property and © Welsh Language Commissioner copyright 2018
Anyone wishing to copy or use the Commissioner’s logo must get prior approval from the copyright owner. Requests for permission to use the logo should be directed to the Commissioner. The relevant information is at the bottom of the page.

The material featured on this website is subject to Commissioner copyright protection unless otherwise indicated. The Commissioner copyright protected material may be reproduced free of charge in any format or medium provided it is reproduced accurately and not used in a misleading context.
Where any of the Commissioner copyright items on this website are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged.
The permission to reproduce Commissioner protected material does not extend to any material on this website that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.
Users wishing to link directly to pages on the Commissioner's website should contact the Commissioner by following the 'Contact' link at the bottom of the page.
The Commissioner does not object to users linking directly to the information that is hosted on the website. The Commissioner does not permit the pages on the Commissioner’s website to be loaded into frames on the user’s websites; pages on the Commissioner’s website must load into the user’s entire window.
Privacy policy
The Commissioner’s privacy policy explains how the Commissioner protects and respects the data collected.
The Commissioner’s website and material relating to information, products and services (or to third party information, products and services), is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement of rights, compatibility, security and accuracy.
The Commissioner does not warrant that the functions contained in the material contained in this website will be uninterrupted or error free, or that defects will be corrected, or that this website or the server that makes it available are free of viruses or represent the full functionality, accuracy, or the reliability of the materials.
In no event will the Commissioner be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the Commissioner website.
These terms and conditions shall be governed by and construed in accordance with the laws of Wales and England, as they apply in Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Links to external website
Links contained in the Commissioner’s website will lead to other websites which are not under the Commissioner’s control. The Commissioner is not responsible for the content of any linked site.
Listing and linking should not be taken as an endorsement of any kind and the Commissioner accepts no liability in respect of the content. The Commissioner cannot guarantee that these links will work all of the time and has no control over the availability of the linked pages.
 Virus protection
The Commissioner will make every effort to check and test material at all stages of production. It is always wise for users to run an anti-virus program on all material downloaded from the Internet.
The Commissioner cannot accept any responsibility for any loss, disruption or damage to the user’s data or computer system which may occur whilst using material derived from this website.
Changes to the terms and conditions
The Commissioner may at any time revise and change these terms and conditions without notice. It is the user’s responsibility to check these terms and conditions regularly in case of any changes. Continued use of the Commissioner's website after a change has been made constitutes acceptance of the change.

By continuing to use our site, you are agreeing for us to set a small number of cookies. Cookie Policy