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Part 1: Overview

This part of the advice document provides an introduction, discusses methods and approaches to produce bilingually capable applications and provides answers to common challenges that have been identified.
Its main audience is policy makers and compliance officials responsible for ensuring that their organization or business delivers the highest quality service for Welsh language users.
Important note:
A number of organizations in Wales will be under a statutory obligation to work in accordance with the standards that are to be established under the Welsh Language (Wales) Measure 2011. This guideline is not a statutory code of practice under the Measure.

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